Privacy Policy for RefundGatePro
Effective Date: January 1, 2025
1. Introduction
RefundGatePro operates a service for handling VAT and Tax Free refund requests. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website refundgatepro.com.
2. Information We Collect
- Name and contact details (email address, phone number).
- Address details, including billing and shipping address.
- Details of your refund requests and related documentation.
- Usage data collected automatically through cookies and similar technologies.
3. Use of Personal Information
We use your personal information to:
- Process and manage your VAT and Tax Free refund requests.
- Communicate with you regarding your requests and inquiries.
- Maintain records for quality assurance and compliance purposes.
4. Disclosure of Personal Information
We may disclose your information to:
- Service providers who assist with processing refund requests.
- Legal authorities when required by law or to protect our rights.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our site. Cookies help us remember your preferences, recognize you on return visits, and compile analytics data to optimize our service.
You can manage or disable cookies through your browser settings, but this may affect the functionality of our site.
6. GDPR Compliance
RefundGatePro is committed to complying with the General Data Protection Regulation (GDPR). If you are located in the European Economic Area (EEA), you have the following rights:
- Access: Obtain confirmation whether we process your personal data and access the data.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data under certain conditions.
- Restriction: Request limitation of processing under certain conditions.
- Portability: Receive your data in a structured, commonly used format.
- Objection: Object to processing based on legitimate interests.
To exercise these rights, please contact us using the details in Section 11.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, and destruction.
8. Your Choices
You may opt out of receiving marketing communications by following the unsubscribe instructions in those messages or by contacting us directly.
9. Children’s Privacy
Our services are not intended for minors under the age of 16. We do not knowingly collect data from individuals under 16. If you believe we have inadvertently received personal data from a child, please contact us so we can delete it.
10. Changes to This Policy
We may update this Privacy Policy in the future. The effective date at the top will reflect the revision date. Continued use of our site signifies acceptance of any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us:
RefundGatePro301 Front St W,
Toronto, ON M5V 2T6, Canada
Phone: +14161250802
Business ID: 239345795
Email: info@refundgatepro.com
For inquiries or data requests, you can also submit a request through our contact form.